Privacy Policy

At Kera Foods, we are committed to protecting your privacy and ensuring that your personal information is collected, used, and stored in compliance with data protection laws. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, kerafoods.ie.

Information we collect

We collect the following personal information when you use our website:

Name and contact details, such as your email address, postal address, and phone number. Other information you provide to us, such as your feedback, reviews, or customer service inquiries. We also collect certain technical information about your use of our website, such as your IP address, browser type, and device information.

How we use your information

We use your personal information to provide our services to you and to improve your experience on our website. This includes:

Processing and fulfilling your orders Communicating with you about your orders, products, and promotions Providing customer support Conducting market research and analyzing website usage to improve our services Complying with legal obligations We may also use your personal information for direct marketing purposes if you have consented to receive marketing communications from us. You can opt-out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

Sharing your information

We may share your personal information with our trusted third-party service providers, such as payment processors and shipping companies, in order to provide our services to you. We will ensure that our service providers are contractually obligated to protect your personal information and use it only for the purposes for which we have engaged them.

We may also share your personal information if required by law or if we believe that disclosure is necessary to protect our rights or comply with a legal process.

Protecting your information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use SSL encryption to protect sensitive information such as payment details.

Your rights

You have the right to access, correct, and delete your personal information. You can also object to our processing of your personal information or request that we restrict our processing of your personal information. If you wish to exercise any of these rights, please contact us at the email address provided below.

If you have any questions or concerns about our Privacy Policy or our processing of your personal information, please contact us at info@kerafoods.ie.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website.